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#Unibizity Podcast 6.0 Ep 2 (Part 2): Hustle Sambil Mengular with Keith Kuang
08 Sep 2025 • 1 min read
#Unibizity Podcast 6.0 Ep 2 (Part 1): Co-Living Icon with Keith Kuang
07 Sep 2025 • 1 min read
#Unibizity Podcast Series 6.0
06 Sep 2025 • 3 min read
Showing 7 of 16 results
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Use Digital Tools to Enhance Your Customer Experience
More than 30% of people would stop doing business with you if they have only one bad customer experience (CX). We have explored what...
01 Aug 2022 • 2 min read
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Measure Your Customer Experience Impact. Here’s Why and How!
Customer experience (CX) is not a ‘one-time setup and leave it’ operation. As long as your business exists, you need to continuously understand...
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Excite Your Customers with an Innovative Game Plan
Yusman Ammeran, unifi General Manager, Sales & Distribution Planning (Consumer & SME) has several more tricks up his sleeve. Follow him now...
01 Aug 2022 • 3 min read
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7 Steps to Create a Great Customer Experience Strategy
Here’s how you can develop an effective customer experience strategy as an SME in Malaysia to attract your target audience. Wait. First, what is a...
01 Aug 2022 • 3 min read
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Top 10 Reasons Why Businesses Can’t Ignore the Customer Experience
Customer experience is made up of every interaction that a customer has with your organization, and how he or she perceives those interactions...
31 Jul 2022 • 4 min read
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The CX Factor: Understanding Customer Experience And Why It’s Important For SMEs
Your customer experience, whether you are aware of it or not, is what has kept your customers coming back, or pushed them to a competitor...
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Does Customer Loyalty Still Exist in Today's Era?
An insight of customer loyalty from two key industry sectors in Malaysia: e-wallet, and oil and gas. These perspectives will show you how to shift your efforts to maintain relevancy in relation to customer loyalty.
29 Jul 2022 • 4 min read
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Showing 5 of 16 results
Article
0
Does Customer Loyalty Still Exist in Today's Era?
An insight of customer loyalty from two key industry sectors in Malaysia: e-wallet, and oil and gas. These perspectives will show you how to shift your efforts to maintain relevancy in relation to customer loyalty.
29 Jul 2022 • 4 min read
Article
0
The CX Factor: Understanding Customer Experience And Why It’s Important For SMEs
Your customer experience, whether you are aware of it or not, is what has kept your customers coming back, or pushed them to a competitor...
Article
0
Top 10 Reasons Why Businesses Can’t Ignore the Customer Experience
Customer experience is made up of every interaction that a customer has with your organization, and how he or she perceives those interactions...
31 Jul 2022 • 4 min read
Article
0
7 Steps to Create a Great Customer Experience Strategy
Here’s how you can develop an effective customer experience strategy as an SME in Malaysia to attract your target audience. Wait. First, what is a...
01 Aug 2022 • 3 min read
Article
0
Excite Your Customers with an Innovative Game Plan
Yusman Ammeran, unifi General Manager, Sales & Distribution Planning (Consumer & SME) has several more tricks up his sleeve. Follow him now...
01 Aug 2022 • 3 min read
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