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[VIDEO] Top Benefits of Having a Customer Database
16 Jul 2024 • 1 min read
#Unibizity Podcast Series 3.0
15 Jul 2024 • 3 min read
Kempen Bulan PKS Unifi Business Kembali dengan Pelbagai Acara Menarik
11 Jul 2024 • 5 min read
[VIDEO] Bagaimana untuk Majukan Perniagaan? 5 Ciri Perlu Ada pada Usahawan Berjaya
10 Jul 2024 • 2 min read
Showing 6 of 15 results
Use Digital Tools to Enhance Your Customer Experience
More than 30% of people would stop doing business with you if they have only one bad customer experience (CX). We have explored what...
Measure Your Customer Experience Impact. Here’s Why and How!
Customer experience (CX) is not a ‘one-time setup and leave it’ operation. As long as your business exists, you need to continuously understand...
Excite Your Customers with an Innovative Game Plan
Yusman Ammeran, unifi General Manager, Sales & Distribution Planning (Consumer & SME) has several more tricks up his sleeve. Follow him now...
7 Steps to Create a Great Customer Experience Strategy
Here’s how you can develop an effective customer experience strategy as an SME in Malaysia to attract your target audience. Wait. First, what is a...
Top 10 Reasons Why Businesses Can’t Ignore the Customer Experience
Customer experience is made up of every interaction that a customer has with your organization, and how he or she perceives those interactions...
The CX Factor: Understanding Customer Experience And Why It’s Important For SMEs
Your customer experience, whether you are aware of it or not, is what has kept your customers coming back, or pushed them to a competitor...
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Showing 5 of 15 results
Help Them to Help You: How to Get a Better Understanding of Your Audience
Knowing your audience well can work wonders when it comes to marketing your product and establishing customer loyalty. Craft better comms and keep your fans engaged with these tips!
5 Easy Steps to Start Digitising Your Business
Breathe new life into your business processes through digitisation! There are plenty of advantages, such as increasing efficiency, saving time and money, and raising your online profile. Discover valuable tips to ease your company’s transition into the digital landscape today.
Festive Sales: How to Encourage the Buying Power of Your Customers
Thank goodness for online platforms and e-commerce! These digital services give you the freedom as a business owner in running your business. In that same vein, how about paying it forward for your customers? Give them more freedom in how they spend and interact with your enterprise with a few simple ways.
[VIDEO] How to Keep Customers Happy
Customer satisfaction plays a big role in your business success. A high satisfaction level ensures customer retention and increased sales.
16 Oct 2023 • 2 min read
[VIDEO] 5 Cara Berkesan Uruskan Maklum Balas Pelanggan Secara Profesional
Golongan usahawan harus bijak berinteraksi dengan para pengguna. Jom ketahui tatacara pengurusan perhubungan pelanggan yang mantap.
13 May 2024 • 2 min read
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