#Unibizity Podcast 4.0 Ep 4: Tengok Content, Rasa Lapar bersama Hafiz dan Afiq Grill Haven
06 Nov 2024 • Bacaan 1 minit
Tingkatkan bisnes anda dengan pengetahuan mengikut arus perdana.
06 Nov 2024 • Bacaan 1 minit
30 Oct 2024 • Bacaan 3 minit
24 Oct 2024 • Bacaan 3 minit
24 Oct 2024 • Bacaan 1 minit
09 Oct 2024 • Bacaan 3 minit
Pamer 8 daripada 17 keputusan
Competition in Business: How to Stay Ahead of the Game
The online business frontier is an arena of massive competition, but also a place of limitless opportunities. If you are up against other brands that offer the same thing as you do, don’t fret! Instead, use this golden moment to reflect on what you offer in comparison and improve so that you can stay ahead.
5 Ways Malaysian SMEs Can Differentiate Themselves with Customer Experience
What makes your SME different from the tens or hundreds of similar businesses in Malaysia? A great product? Sure. But if a slightly better product comes...
Use Digital Tools to Enhance Your Customer Experience
More than 30% of people would stop doing business with you if they have only one bad customer experience (CX). We have explored what...
01 Aug 2022 • Bacaan 2 minit
Measure Your Customer Experience Impact. Here’s Why and How!
Customer experience (CX) is not a ‘one-time setup and leave it’ operation. As long as your business exists, you need to continuously understand...
Excite Your Customers with an Innovative Game Plan
Yusman Ammeran, unifi General Manager, Sales & Distribution Planning (Consumer & SME) has several more tricks up his sleeve. Follow him now...
7 Steps to Create a Great Customer Experience Strategy
Here’s how you can develop an effective customer experience strategy as an SME in Malaysia to attract your target audience. Wait. First, what is a...
Top 10 Reasons Why Businesses Can’t Ignore the Customer Experience
Customer experience is made up of every interaction that a customer has with your organization, and how he or she perceives those interactions...
The CX Factor: Understanding Customer Experience And Why It’s Important For SMEs
Your customer experience, whether you are aware of it or not, is what has kept your customers coming back, or pushed them to a competitor...
Pamer 5 daripada 17 keputusan
Help Them to Help You: How to Get a Better Understanding of Your Audience
Knowing your audience well can work wonders when it comes to marketing your product and establishing customer loyalty. Craft better comms and keep your fans engaged with these tips!
Festive Sales: How to Encourage the Buying Power of Your Customers
Thank goodness for online platforms and e-commerce! These digital services give you the freedom as a business owner in running your business. In that same vein, how about paying it forward for your customers? Give them more freedom in how they spend and interact with your enterprise with a few simple ways.
13 Apr 2023 • Bacaan 2 minit
[VIDEO] How to Keep Customers Happy
Customer satisfaction plays a big role in your business success. A high satisfaction level ensures customer retention and increased sales.
16 Oct 2023 • Bacaan 2 minit
[VIDEO] 5 Cara Berkesan Uruskan Maklum Balas Pelanggan Secara Profesional
Golongan usahawan harus bijak berinteraksi dengan para pengguna. Jom ketahui tatacara pengurusan perhubungan pelanggan yang mantap.
13 May 2024 • Bacaan 2 minit
[VIDEO] How Customer Experience Can Make or Break Your Business
Customer experience (CX) is where transaction meets emotion. These tips can keep your customers feeling good and spur your company’s growth.
28 Aug 2024 • Bacaan 2 minit
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