In today’s digital environment, high-speed connectivity is crucial for business productivity, customer service and growth. From online transactions to cloud-based applications, businesses rely on stable internet to support daily operations.

For micro, small and medium enterprises (MSMEs), choosing the right broadband means considering not only speed but also value, features and monthly costs to align with their business needs and budget.

Connectivity for today’s needs and tomorrow’s opportunities 

A reliable broadband connection helps businesses manage day-to-day tasks more efficiently. Retailers can process digital payments, service providers can communicate with customers online, and office teams can collaborate through cloud platforms and video conferencing.

Unifi Business Broadband offers fibre plans with speeds of up to 2Gbps, providing options for businesses with different connectivity requirements.

Why consider Unifi Business Broadband?

Choosing the right broadband plan helps businesses support everyday operations, from customer communication to online transactions and team collaboration.

With speeds from 100Mbps to 2Gbps, Unifi Business Broadband offers options to fulfil different business requirements and cost considerations.

By comparing prices, features and fibre availability, business owners can find a plan that delivers optimal performance and value.

Empower your business through smarter connectivity with Unifi Business, Your Preferred Digital Partner. Explore available packages and features today.

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Musim perayaan membuka peluang kepada perusahaan mikro, kecil dan sederhana (PMKS) untuk meningkatkan jualan. Namun, peningkatan permintaan turut membawa lebih banyak pertanyaan berkaitan stok, pesanan, penghantaran dan perkhidmatan pelanggan.

Bagi memastikan urusan berjalan lancar, PMKS boleh menyediakan soalan lazim (FAQ), jawapan pantas (quick replies) dan templat jawapan bagi mempercepatkan respons serta memastikan maklumat yang diberikan konsisten.

Maklumat penting seperti waktu operasi, tempoh pemprosesan pesanan dan anggaran penghantaran juga perlu disampaikan dengan jelas kepada pelanggan. 

Selain mesej, panggilan suara kekal sebagai saluran komunikasi penting untuk menangani pertanyaan yang memerlukan penjelasan lanjut. Penyelesaian seperti Unifi Business Voice boleh menyokong keperluan komunikasi perniagaan, bergantung pada keperluan operasi masing-masing.

Persediaan awal membantu PMKS mengurus peningkatan interaksi pelanggan dengan lebih teratur, sekali gus mengekalkan pengalaman pelanggan yang positif sepanjang musim perayaan. 

Sebelum musim sibuk bermula, tanyakan diri anda: Adakah komunikasi perniagaan anda bersedia untuk menghadapi peningkatan jumlah pelanggan? Dapatkan solusi tepat daripada Unifi Business!

TEROKAI UNIFI BUSINESS VOICE

Most micro, small and medium enterprises (MSMEs) assume cybercriminals only go after large corporations. In reality, the opposite is often true. Attackers frequently target smaller businesses because they typically lack dedicated IT staff, enterprise-grade security, and the resources to monitor threats around the clock.

That’s where Unifi NetShield comes in. It helps protect your business from malware, phishing scams, and malicious websites at the network level, with no hardware to buy, no software to install, and no ongoing maintenance required.

“We’re too small to be targeted” 

Ask many MSME owners in Malaysia whether hackers are a concern, and you’ll hear a familiar response: “We’re too small lah. Who would want to hack a business like ours?” 

The uncomfortable truth? Cybercriminals don’t always target businesses because they’re valuable. They target them because they’re vulnerable. 

Large organisations invest heavily in cybersecurity. They have security teams, monitoring tools, and dedicated processes to defend against attacks. Most MSMEs don’t. 

Instead, they rely on a single internet connection, a few employee devices, a POS terminal, and the hope that nothing goes wrong. For cybercriminals, that’s often enough. 

What a cyberattack actually looks like

Cyberattacks rarely look like the scenes you see in movies. More often, they begin with an ordinary mistake: 

⚠️ An employee clicks a WhatsApp link claiming a parcel couldn’t be delivered. 

⚠️ An admin opens an invoice attachment that appears to come from a supplier. 

⚠️ Someone enters the company’s banking credentials into a fake website. 

A single click can lead to malware infections, stolen passwords, compromised accounts, financial losses, or business disruption. 

For a large corporation, this might be an inconvenience. For an MSME operating on tight margins, it can be devastating. 

Why many MSMEs delay cybersecurity 

The challenge isn’t that business owners don’t care about security. The problem is that traditional cybersecurity solutions often seem expensive, complicated, and difficult to manage. 

Many MSME owners assume they need to:

• Purchase specialised security hardware 

• Configure and maintain a firewall 

• Manage software updates 

• Hire technical expertise 

For businesses without an IT department, that’s a significant investment in both time and money. As a result, security is often postponed until after an incident occurs. 

A simpler way to stay protected 

Unifi NetShield takes a different approach. Instead of protecting devices one by one, it helps protect your entire internet connection. 

Potential threats are filtered at the network level before they can reach the devices connected to your business network, whether it’s a laptop, smartphone, tablet, or POS system. 

Here’s the direct value for your business: 

✅ Protection for your entire network 

Every connected device benefits from protection, including employee phones, office computers, POS terminals, tablets, and other Wi-Fi connected devices. 

✅ No installation required 

There is no software to deploy and no hardware to manage. Simply add it to your Unifi Business Broadband service and you’re ready to go. 

✅ Blocks threats before damage occurs 

When a user attempts to access a known phishing, malware, or malicious website, the connection is blocked before the threat reaches the device. 

✅ Always up to date 

Threat intelligence is updated automatically in the background, helping to keep your protection current without additional effort from your team. 

✅ Built for MSMEs 

The biggest advantage of Unifi NetShield isn’t just its technology. It’s its simplicity and affordability. 

Many MSMEs don’t have the budget for enterprise security solutions or the resources to manage them. For only RM25/month, Unifi NetShield makes cybersecurity accessible by integrating protection into the internet service your business already relies on every day. 

No complicated setup. No additional equipment. No need to appoint an IT person in the office. Just straightforward 24/7 protection that works quietly yet effectively in the background. 

The bottom line 

You don’t need a huge cybersecurity budget to reduce your risk. You simply need to avoid becoming the easiest target. 

Many cyberattacks succeed because businesses have little or no protection in place. That’s a problem that can be fixed. 

Protect your MSME against threats with Unifi Business, Your Preferred Digital Partner. Add Unifi NetShield to your Unifi Business Broadband and enjoy smarter online protection with no hardware, no installation, and no hassle. 

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Dalam landskap perniagaan yang semakin kompetitif, komunikasi yang efisien dan efektif adalah antara tunggak utama kejayaan sesebuah syarikat.

Kualiti perhubungan dengan pelanggan, rakan kongsi dan vendor bukan sahaja membina kebolehpercayaan, malah menjadi faktor penting dalam menjayakan sebarang transaksi atau promosi perniagaan. 

Walau bagaimanapun, menguruskan kos operasi terutamanya perbelanjaan komunikasi pejabat sering kali menjadi cabaran buat perusahaan mikro, kecil dan sederhana (PMKS).

Bagi menyokong pertumbuhan serta kecekapan operasi PMKS di Malaysia, Unifi Business menawarkan Simple Voice Plus (SVP) sebagai penyelesaian komunikasi talian tetap yang komprehensif dan mesra kos. 

Jom tingkatkan kredibiliti dan kelancaran operasi perniagaan anda!

Peralihan kepada pelan suara yang tepat membolehkan anda memfokuskan usaha kepada pembangunan perniagaan sambil mengekalkan imej jenama yang kukuh. 

Untuk maklumat lanjut mengenai pilihan pelan langganan SVP, layari laman rasmi Unifi Business, Rakan Digital Pilihan Anda.

KUNJUNGI SEKARANG

Every micro, small and medium enterprise (MSME) deserves connectivity that empowers productivity, enhances efficiency, and accelerates business growth. Explore Unifi Business Broadband plans to compare available speeds, discover plan features, and check fibre availability at your premises.

1. Assess your daily internet usage

Choose a broadband plan that matches your operational needs while avoiding unnecessary costs. Whether it’s supporting essential transactions or more demanding business applications, the right plan ensures reliable performance without paying for more than you need.

2. Consider the number of users and connected devices

As your business grows, more employees and devices share the same internet connection, increasing bandwidth demand. Consider your current usage and growth ambitions to select a broadband plan that supports efficient day-to-day operations.

3. Match broadband speed to your business operations

Internet speed supports everyday business activities such as file transfers, cloud applications and video conferencing.

Unifi Business Broadband offers fibre plans with speeds from 100Mbps to 2Gbps, enabling businesses to choose a suitable plan based on their current usage, service availability and future growth.

4. Evaluate Wi-Fi coverage across your premises

Reliable Wi-Fi coverage helps employees stay connected across business premises. Factors such as office layout, router placement and connected devices can affect performance.

Unifi Business Broadband provides selected plans with Wi-Fi 6 routers and mesh Wi-Fi options to help deliver more consistent wireless coverage in different areas.

5. Look beyond speed and consider business support

You should evaluate service availability, technical support, restoration arrangements and additional features when choosing a broadband plan.

Comparing these factors alongside speed and pricing helps business owners select a solution that meets their operational demands, financial priorities, and long-term expansion strategy.

Ready to find the right broadband for your business? Take the next step towards enhanced business connectivity with Unifi Business, Your Preferred Digital Partner.

CHOOSE YOUR IDEAL PLAN

Dalam era perniagaan hari ini, komunikasi yang jelas, boleh diharapkan dan fleksibel adalah tunjang kepada kejayaan sesebuah syarikat.

Seiring dengan landskap perniagaan di Malaysia yang bergerak ke arah model kerja hibrid dan operasi digital, talian tetap tradisional kini dinaik taraf kepada penyelesaian suara moden yang lebih berkesan. 

Unifi Business Voice menawarkan penyelesaian yang efektif dan menjimatkan kos untuk membantu perusahaan mikro, kecil dan sederhana (PMKS) di Malaysia menguruskan komunikasi syarikat dengan lancar.

Bersedia untuk melonjakkan taraf komunikasi dan daya saing? Terokai bagaimana solusi seperti Simple Voice Plus (SVP) daripada Unifi Business boleh menyokong pertumbuhan PMKS anda. 

MULA SEKARANG

Now that we’re moving past the pandemic slowdown, things seem to be jumping back into hyperdrive. Online business is no exception. That’s why you need the right tools and mindset, and with online learning you and your employees will get just that and stay primed for success. 

The paradigm shift of physical to online during the pandemic has shown that there’s only one thing that stays the same: change. In keeping up with the times, businesses have had to adapt by these rules as well, making changes to the way they run and how they serve their customers. As a business owner, you might find yourself in the same situation and thinking to yourself: “How do I keep up?”. 

Well, first things first: if that’s on your mind, then great! That means you’re ready to seek out new opportunities to address the business landscape now and strive to improve. And to reach that goal, there’s no better way than to upskill! 

Elevate your skill and capabilities 

To ‘upskill’ means to take your capabilities to the next level, expanding on what you know so you can optimise what you do. While technology can cover a lot of what businesses do daily, you still need the talent and know-how in leveraging the benefits and optimising the solutions you require. 

It’s a good thing that there are plenty of options to upskill, with many platforms offering online courses. This means you can save time in your day to take on knowledge without having to travel physically to a training centre. 

These courses cover a range of topics like how to use digital marketing tools, how to conduct data analysis, how to protect your assets against cyberthreats, and more. The best part? Some of these learning platforms even offer starter courses for free with a sign-up, so all that’s needed is your registration and a bit of your time. 

Pro tip: Check out AirAsia Academy for over 150 hours of educational content and 100+ expert-curated courses. 

Think like an expert when you get expert insight 

There’s plenty of ways to learn, but one of the best is to get it straight from the experts. Navigating the day-to-day can be challenging when you’re starting up, and it’s easy to feel defeated when you face a roadblock. 

However, if you get the perspective of experts, you’d know that the adversity is part of your progress to better circumstances. 

Not only will expert insight give you a new perspective in facing your business challenges, it also trains your critical thinking. What can you afford to lose out on now, and recoup later? What part of your business should you prioritise first? 

These considerations would be clearer with the guidance of a seasoned eye, which comes available through courses that put you under the wings of professionals with knowledge to impart. 

Defining your own path into online business can be tricky. Programmes and solutions from uBC are tailored to expand your entrepreneurial abilities and elevate your earning power. Claim the exclusive member deals now!

Most people assume malware only enters a network through suspicious email attachments or hacked USB drives. In reality, everyday web browsing is now one of the most common ways malware reaches Malaysian networks. Visiting a compromised website, clicking a trusted-looking link, or browsing during peak shopping or festive seasons can be enough to expose systems to malicious code.

Malaysia’s digital usage is among the highest in Southeast Asia. As of early 2024, the country had over 33.5 million internet users, with more than 83% of the population active on social media. This widespread online activity has made browsers a primary entry point for cyberattacks.

According to Kaspersky Security Network data, Malaysia recorded:

• 19.62 million web-based attacks in the first half of 2024, the highest in Southeast Asia during that period.

• 27.9 million web threats detected and blocked throughout 2024, a 4% increase from the previous year.

These threats include compromised websites, malicious scripts, deceptive links, and drive-by downloads — all triggered through normal browsing behaviour.

Here are common ways malware enters through browsing:

1. Compromised Legitimate Websites

One of the most dangerous trends in Malaysia is malware hosted on legitimate but compromised websites. Users may visit news portals, small business sites, or blogs that unknowingly host malicious code.

CyberSecurity Malaysia’s Cyber999 Incident Response Centre consistently reports malicious code incidents linked to web access, with over 160 malicious code cases recorded in just Q2 2024 alone.

2. Drive‑By Downloads

Drive‑by downloads occur when malware is automatically downloaded or executed simply by visiting an infected website. These attacks exploit:

• Outdated browsers

• Unpatched plugins

• Weak security settings

3. Phishing Pages Accessed Through Browsers

Phishing is now Malaysia’s dominant cybercrime method. According to official disclosures:

• Phishing accounted for around 75–77% of fraud incidents reported nationwide in recent years.

• Fake banking, telco, and government websites often deliver malicious scripts or redirect users to malware-hosting servers.

4. Malicious Ads and Redirects

Malvertising — malware delivered through online advertisements — has become increasingly common. Advertising networks may unknowingly serve malicious ads that redirect users to exploit kits or fake update pages.

Kaspersky reports show that 26.7% of users in Malaysia encountered web‑borne threats, placing the country among the higher‑risk nations globally.

CyberSecurity Malaysia recorded 7,616 cybersecurity incidents between Q1 and Q4 2025, with malicious code and web-related attacks among the top categories.

Everyday browsing has become one of the easiest ways for malware to enter Malaysian networks. Real-world statistics clearly show that web-based threats, phishing sites, and compromised pages dominate Malaysia’s cyber incident landscape.

As browsing continues to underpin banking, e-commerce, government services, and work systems, organisations and users must recognise that normal online activity is now a primary attack surface, not a safe zone.

Coming soon: A smarter, simpler way to safeguard your business. Stay tuned for exciting updates!

Protect your business with Unifi Business cybersecurity solution. Reliable, always-on protection for what matters most.

REGISTER YOUR INTEREST

Cyber threats in Malaysia have grown rapidly in recent years, driven by increased digital adoption, online banking, and cloud usage. While many organisations still rely on traditional antivirus software as their primary defence, real-world incidents in Malaysia show that antivirus alone is no longer sufficient, especially against DNS-level threats.

DNS (Domain Name System) attacks operate below the application layer, allowing attackers to bypass endpoint protection entirely. As a result, malicious communications may occur even when antivirus software shows no alerts.

According to CyberSecurity Malaysia’s Cyber999 Incident Response Centre, cyber incidents involving Malaysian IPs and domains have increased year‑on‑year. In the last two years alone, thousands of fraud, intrusion, and malicious code incidents were officially recorded, with fraud and phishing dominating the threat landscape.

Key statistics highlight the severity of the situation:

• Online fraud and phishing accounted for the majority of reported incidents, with 1,471 fraud cases in a single quarter (Q4 2025).

• Malaysia lost RM3.18 billion to online scams between 2021 and April 2024, affecting more than 95,800 victims nationwide.

• In 2024, phishing made up 77% of all fraud cases in Malaysia, according to statements to the Dewan Negara by the Digital Ministry.

Many of these attacks rely heavily on malicious domains, fake websites, and command-and-control servers, which are accessed through DNS.

Here are the reasons why traditional antivirus falls short:

1. Antivirus Works at the Endpoint — DNS Attacks Do Not

Traditional antivirus tools focus on:

• Known malware files

• Suspicious executables

• Behaviour on the local device

However, DNS threats occur before a file is even downloaded. If a user visits a malicious domain or a compromised website, DNS resolution happens automatically — long before antivirus engines can respond.

This gap has been highlighted repeatedly in Malaysian incident reports, where fraudulent websites and fake domains are among the most common attack methods.

2. DNS‑Based Malware Often Appears “Clean”

Modern malware increasingly uses DNS to:

• Receive commands

• Exfiltrate data

• Stay dormant until activated

Security reports covering Malaysia show a rise in stealthy malware and ransomware campaigns that avoid traditional detection techniques.

3. Phishing in Malaysia Is Domain‑Driven

Malaysia consistently ranks among the highest in Southeast Asia for web‑based threats, with 19.62 million web attacks recorded in the first half of 2024 alone, and 3.36 million attacks last year, according to Kaspersky.

Most phishing attacks depend on:

• Newly registered domains

• Look‑alike domains impersonating banks, telcos, or government agencies

• Short‑lived malicious URLs

Traditional antivirus software is no longer enough to protect Malaysian organisations and users from modern cyber threats. Real incidents and official statistics clearly show that DNS-level attacks play a central role in phishing, fraud, malware, and ransomware campaigns in Malaysia.

To reduce risk effectively, security strategies must evolve beyond endpoints and include visibility and protection at the DNS layer where many attacks begin but few are currently stopped.

Uncover hidden risks: In the next article, we’ll examine how malware reaches your network through everyday browsing.

Protect your business with Unifi Business cybersecurity solution. Reliable, always-on protection for what matters most.

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