The Corus Hotel Kuala Lumpur buzzed with energy as it hosted a small yet impactful seminar titled “Next-Generation Solutions for the Hospitality Industry”. Organised by Unifi Business, the event was specifically designed for medium-sized businesses in the hospitality sector, bringing together industry experts and professionals to discuss the industry’s evolving landscape following the COVID-19 pandemic.

As customer behaviours and the talent pool shifted post-pandemic, businesses in the hospitality industry faced new challenges, including workforce shortages and heightened digital demands. Panellists of the forum, which was the highlight of the event, shared valuable insights on these topics, emphasizing the importance of adaptability and resilience.

Another key focus of the event was how Unifi Business’s offerings can help hospitality businesses thrive amidst these challenges. Attendees learned about the suite of next-generation solutions available, including hospitality TV entertainment, cloud storage, cybersecurity, and high-speed Internet connectivity. These resources are designed to enhance operational efficiency, improve customer experience, and ultimately drive revenue growth.

The featured panellists include Malaysia Travel Agency Association (MATA) President Dato Dr. Mohd Khalid Harun, Unifi Business Vice President Mohamad Yusman Ammeran, Koperasi Kakitangan PETRONAS Berhad (KOPETRO) Chief Executive Officer Ahmad Shakir Ahmad Ubaidah, Corus Hotel Kuala Lumpur General Manager Kirinjit Singh A/L Gurdial Singh, and Tuah D’Manggis Janda Baik owner Dato A. Aida @ Zaidah Awang.

The half-day seminar was a resounding success, equipping medium-sized hospitality businesses with the knowledge and tools necessary to navigate the current landscape. By highlighting the challenges, showcasing innovative solutions, and exploring the future of technology, Unifi Business is not only empowering businesses to thrive but also reinforcing its commitment to supporting the hospitality sector’s recovery and growth. As the industry continues to evolve, events like this play a crucial role in driving awareness and fostering collaboration.

Unifi Business collaborates with various organisations and government agencies to equip businesses in the micro, small, and medium segments with the tools and knowledge needed to thrive. Visit Unifi Business portal to explore our range of digital solutions.