[VIDEO] How to Keep Customers Happy


16 Oct 2023 • 2 min read

Customer satisfaction plays a big role in your business success. A high satisfaction level ensures customer retention and increased sales.


In addition to the quality of a product or service, great customer service leaves a lasting impression. 


Without genuine customer interactions, a micro, small or medium enterprise (MSME) is vulnerable and could lose out to its competition. It’s also a bad sign in terms of customer experience — a huge problem that could cost a business its reputation! 


Watch the video for some tips to help you increase your customer satisfaction levels.  


Gain useful skills quickly and efficiently with upskilling solutions from Unifi Business Club (UBC). 


To stay ahead of the rest, explore a variety of digital solutions designed for MSMEs like you.

Tips to help you excel at customer service and be ready to handle any type of interaction

How to Keep Customers Happy

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