Article
[VIDEO] How to Keep Customers Happy
16 Oct 2023 • 2 min read
Customer satisfaction plays a big role in your business success. A high satisfaction level ensures customer retention and increased sales.
In addition to the quality of a product or service, great customer service leaves a lasting impression.
Without genuine customer interactions, a micro, small or medium enterprise (MSME) is vulnerable and could lose out to its competition. It’s also a bad sign in terms of customer experience — a huge problem that could cost a business its reputation!
Watch the video for some tips to help you increase your customer satisfaction levels.
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